Shipping policy
Shipping Policy
Last updated: August 21, 2026
Welcome to Liforia Labs. We ship worldwide and are committed to getting your order to you quickly and reliably. Please review our shipping terms below.
Order Processing Time
All orders are processed and dispatched within 1 business day of purchase.
Business days are Monday through Friday, excluding U.S. public holidays. Orders placed after 5:00 PM Eastern Time, on weekends, or on holidays begin processing on the next business day.
During periods of unusually high order volume or promotional events, processing may take slightly longer. If there is a significant delay in dispatching your order, we will contact you by email with an updated timeline and offer you the choice of waiting or cancelling for a full refund.
Shipping Rates
Shipping charges are calculated and displayed at checkout before you complete your purchase, based on your destination and the shipping method you select. There are no hidden shipping fees added after checkout.
Any free shipping promotions, thresholds, or discounts will be clearly stated on our website and applied automatically at checkout.
Delivery Estimates
Delivery times vary depending on your destination country or region, the shipping method selected at checkout, local carrier performance, and customs processing. Estimated delivery windows are shown at checkout for your specific address.
As a general guide, typical delivery times after dispatch are:
| Destination | Standard Delivery | Expedited Delivery |
|---|---|---|
| United States | 3–8 business days | 2–4 business days |
| Canada | 5–12 business days | 3–7 business days |
| United Kingdom & European Union | 6–14 business days | 4–8 business days |
| Australia & New Zealand | 7–16 business days | 5–10 business days |
| Latin America | 8–20 business days | 6–12 business days |
| Asia, Africa, Middle East & rest of world | 8–20 business days | 6–12 business days |
These are estimates, not guarantees. Delivery times may be extended by customs inspections, incorrect or incomplete addresses, remote delivery locations, carrier delays, severe weather, public holidays, or other circumstances beyond our control.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email containing your tracking number as soon as your order leaves our facility. Tracking information typically becomes active within 24 to 48 hours of dispatch, once the carrier scans the package into its network.
If your tracking has not updated after 5 business days, please contact us at support@liforialabs.com and we will open an investigation with the carrier on your behalf.
Customs, Duties, and Import Taxes
For international orders, your package may be subject to import duties, customs fees, and local taxes levied by the destination country. Unless duties and taxes are explicitly collected at checkout (which we do for certain destinations, in which case this will be clearly shown before you pay), these charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Customs policies vary widely by country. We recommend contacting your local customs office for more information before ordering. Liforia Labs has no control over these charges and cannot predict their amount.
Please note that if a package is refused at customs or abandoned because import charges were not paid, it may be destroyed or returned to us. In this case, our Refund Policy for refused and unclaimed deliveries applies.
Lost, Delayed, or Damaged Shipments
If your package is lost in transit, arrives damaged, or does not arrive within a reasonable time after the estimated delivery window, contact us at support@liforialabs.com and we will take care of it. Depending on the situation, we will file a claim with the carrier, ship a free replacement, or issue a full refund. You are not required to file a carrier claim yourself, and you will not be left without a resolution.
If your order arrives damaged, please keep all packaging materials and take clear photos of the item and the box before contacting us, as this helps us process a carrier claim quickly.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice a mistake, email us at support@liforialabs.com immediately — we can usually correct the address if the order has not yet been dispatched.
Once an order has shipped, address changes generally cannot be made. Packages returned to us due to an incorrect or incomplete address may be reshipped at the customer's expense, or refunded less the shipping costs incurred.
Split Shipments
Orders containing multiple items may occasionally ship in separate packages arriving on different dates, at no additional cost to you. If this happens, you will receive a separate tracking number for each package.
Shipping Restrictions
We ship worldwide. However, we cannot ship to certain destinations due to legal restrictions, sanctions, or carrier limitations. We also cannot deliver to some P.O. boxes, APO/FPO addresses, or remote locations depending on the carrier selected. If we are unable to ship to your address, we will contact you and issue a full refund.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date, and are effective as soon as they are posted. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Shipping Policy or about a specific order:
Liforia Labs Email: support@liforialabs.com Support Hours: Monday to Friday, 10:00 AM – 5:00 PM (Eastern Time) 6965 Piazza Grande Ave, Apt 203, Orlando, FL 32835, United States